Browse the Small Business Resource Library

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.

Marie Kondo’s approach to decluttering and tidying up, called the KonMari Method, can work for your business, too.

When you form an LLC, you will need to transfer assets into the company in order to properly capitalize the business. Let's look at how transferring assets works.

In this podcast, Ramon Ray talks with SCORE client Maria Messier, the creator of the Extendher, a clip-on jacket extender and babywearing cover all in one. Read more

Focus on website or social media? When your website and social presence work together your business wins. Get tips on how. Read more

Social media is where your customers are spending their time. Through social media and video, you can engage with your customers like never before.

Encore entrepreneurs start businesses for the first time as they near retirement age. Learn new tips to start on a new path.

Gathering Voice of Customer information is the most useful of all marketing activities. Here’s a step-by-step plan for conducting customer interviews.

How do you select the right IT consultant for your needs, your business and your budget? Download this checklist for help. Read more

Doing some pre-startup homework and crafting a business plan now will make your life post-startup so much easier.

Customers are the lifeblood of every business. But how do you go about building a customer base from scratch?

Do you invest in advertising, social media, and others to get in front of new customers? Here are key metrics to know if these investments are truly helping.